General FAQs

  • How can I make an appointment as a new patient?

    You can Call our office (603) 635-2802

    Or you can go to Quick Contact & leave us information, we will get back to you within 24 Hours.

  • What do I need to bring for my visit?

    Your insurance card

    Your old medical records if possible, if not you previous PCP's name and fax number

  • How can I get my lab results?

    You can request them on the Lab Result tab located on the top of the screen and we can mail them directly to you or we can email them to you. 

  • How can I get my prescription refilled?

    You can request them on the Prescription Refill tab located on the top of the screen or you can call our office. Please allow two days to complete a prescription refill request to be called into your pharmacy.

  • I am sick, how soon I get an appointment?

    We do save some open slots on our schedule for sick visits. The appointments do go quickly therefore please call as early as possible so we can fit you in.

    Our policy is to offer you at least one appointment on the same day if  you are sick.

  • Which hospitals are you affiliated with?

    Lowell General Hospital, 295 varnum ave, Lowell, MA

    Parkland Medical Center, Derry, NH

  • Where can I go for Blood work?

    You can go to any laboratory or hospital that your insurance will cover.

  • How do I prepare for blood work?

    Depending on what kind of blood work you are having, you might need to fast for 8-12 hrs. Please ask your healthcare provider when they give you the order form, or call the office if you are unsure.

  • How do I get a Referral?

    You can submit a referral request on the Referral Request tab on the top of the screen. Please check with your PCP before you request a referral for a new specialist. 

  • How do I obtain my medical records if choose to move to another PCP?

    You must fill out a Medical Records Release Form located in the Health Forms tab or you can get one at our office. You then have to pay a fee for processing your records, $15.00 for a CD or $35 for paper. We can either mail the records to your home, mail them to your new PCP or you can pick them up.

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