FAQS

Here are answers to some common questions. 

  • How can I make an appoinment as a new patient?

    You can Call our office (603) 635-2802.


    Or you can go to the Patient Portal and leave us your information, we will get back to you within 24 Hours.

  • What do I need to bring for my visit?

    Your insurance card


    Your old medical records if possible, if not you previous PCP's name and fax number

  • How can I get my lab results?

    You can request them on the Lab Result tab located on the top of the screen in the Patient Portal and we can mail them directly to you or we can email them to you.

  • How can I get my prescription refilled?

    You can request them on the Prescription Refill tab located on the top of the screen in the Patient Portal or you can call our office. Please allow two days to complete a prescription refill request to be called into your pharmacy.

  • I am sick, how soon I get an appointment?

    We do save some open slots on our schedule for sick visits. The appointments do go quickly therefore please call as early as possible so we can fit you in.

    Our policy is to offer you at least one appointment on the same day if  you are sick.

  • Which hospitals are you affiliated with?

    Lowell General Hospital, 295 Varnum Ave, Lowell, MA

    Parkland Medical Center, Derry, NH

  • Where can I go for Blood work?

    You can go to any laboratory or hopsital that your insurance will cover.

  • Preparation for Blood work

    Depending on what kind of blood work you are having, you might need to fast for 8-12 hrs. Please ask your healthcare provider when they give you the order form, or call the office if you are unsure.

  • How do I get a Referral?

    You can submit a referral request on the Referral Request tab on the top of the screen. Please check with your PCP before you request a referral for a new specialist.

  • How do I obtain my medical records if choose to move to another PCP?

    You must fill out a Medical Records Release Form located in the Health Forms tab or you can get one at our office. You then have to pay a fee for processing your records, $15.00 for a CD or $35 for paper. We can either mail the records to your home, mail them to your new PCP or you can pick them up.

  • Preparation for Gallbladder ultrasound.

    Patient should be on a low fat diet the night before the examination with nothing by mouth for 10 hours prior to the examination. No laxatives are given the day of the examination.

  • Preparation for chest CT scan.

    You should wear comfortable, loose-fitting clothing to your exam. You may be given a gown to wear during the procedure.

    Metal objects including jewelry, eyeglasses, dentures and hairpins may affect the CT images and should be left at home or removed prior to your exam. You may also be asked to remove hearing aids and removable dental work.

    You may be asked not to eat or drink anything for several hours beforehand, especially if a contrast material will be used in your exam. You should inform your physician of any medications you are taking and if you have any allergies. If you have a known allergy to contrast material, or "dye," your doctor may prescribe medications to reduce the risk of an allergic reaction.

  • Preparation for Echocardiogram

    The patient removes any clothing and jewelry above the chest.

  • Preparation for Abdomen CT scan

    Tell the health care provider if you have any allergies or have had difficulty with prior CT scans.

    You may be advised to fast for 4 to 6 hours if contrast dye or sedation is to be used.

    You will be given a hospital gown to wear during the procedure. You may be asked to sign a consent form.

  • Preparation for Pelvic /Vaginal ultrasound

    Before undergoing a pelvic ultrasound, the patient may be asked to drink several glasses of water and to avoid urinating for about one hour prior to exam time. When the bladder is full, it forms a convenient path, called an acoustic window, for the ultrasonic waves.

  • Preparation

    Fast for 4 hours prior to the exam.

    2. Wear comfortable walking/running shoes and loose-fitting clothes.

    3. Do not smoke on the day of the test, as nicotine will interfere with the results of your test.

    4. If a nuclear (Myoview®) stress test is performed, then you should avoid drinking or eating caffeinated products (cola, Mountain Dew®, chocolate products, Excedrin®, Anacin®, diet pills, No Doz®, coffee or tea) for 24 hours before the test. Caffeine will interfere with the results of your test. Products labeled caffeine-free and decaffeinated contain trace amounts of caffeine and should also be avoided including decaffeinated coffee

    5. If you have asthma and an adenosine test is performed, you should avoid theophylline (Theo-dur®) for 48 hours before the test. Please plan to bring your asthma inhaler mediation to the test.

    6. You should hold any beta blockers, calcium channel blockers and nitroglycerin preparations on the day of the exam. This includes Atenolol (Tenormin®), Metoprolol(Lopressor®/ Toprol XL®), Nadolol (Corgard®), Pindolol (Visken®), Timolol (Blocadren®), Acebutolol (Sectral®), Propranolol (Inderal®), Sotalol (Betapace®), bisoprolol (Ziac®/ Zebeta®), Nifedipine (Procardia®/ Adalat®), Nicardipine (Cardene®), Nislodipine (Sular®), Diltiazem (Cardizem®/ Tiazac®/ Dilacor®), Verapamil (Calan®/ Isoptin®/ Covera®), Isradipine (Dynacirc®), Felodipine (Plendi®l), Amlodipine (Norvasc®), Ismo®, Isordil®, Isosorbide, Nitrobid® ,Nitro-Dur®, Nitropatch and Imdur®.

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